Legal
Refund Policy
Last updated: 24 May 2026
Refund Policy – AR Rahim Travels
At AR Rahim Travels, we strive to provide transparent and reliable travel services. This Refund Policy explains the conditions under which refunds may be processed.
1. Hajj & Umrah Package Refund Policy
Refund eligibility depends on:
- Airline cancellation policy
- Hotel booking conditions
- Visa processing status
- Service usage stage
Refund amounts may vary depending on the services completed and any third-party charges.
2. Visa Processing Refund
Visa processing fees are generally:
Non-Refundable
Once visa processing has started.
If a visa is rejected due to embassy or government reasons, processing fees may not be refundable.
3. Air Ticket Refund
Ticket refunds are subject to airline refund policies.
Refund amount depends on:
- Ticket type
- Cancellation timing
- Airline deduction fees
Processing time may vary.
4. Customer Cancellation
If a customer cancels a package:
Before Processing
Partial refund may apply.
After Visa/Ticket/Hotel Booking
Applicable service charges will be deducted.
5. Force Majeure
Refund delays or restrictions may occur due to:
- Government travel restrictions
- Natural disasters
- Political instability
- Pandemic situations
- Airline operational changes
6. Refund Processing Time
Approved refunds may take:
7–30 Working Days
Depending on the airline, hotel, bank, or processing partners.
7. Non-Refundable Charges
The following charges may not be refundable:
- Visa fees
- Processing charges
- Embassy fees
- Service fees
- Certain airline tickets
8. Contact for Refund Support
For refund-related assistance, customers may contact our support team.